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Accessibility Statement

Accessibility statement for grimsbycreates.co.uk

This accessibility statement applies to grimsbycreates.co.uk. This website is run by North East Lincolnshire Council (NELC) and we want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Navigate and browse the site using non-pointing devices, such as keyboards, switches, voice or sip and puff devices
  • zoom in up to 500% without content spilling off the screen
  • Adjust the size of fonts using your browser or operating system settings
  • Visually determine which element has keyboard focus, at all times
  • listen to all of the website using a screen reader (including the most recent versions of JAWS, NVDA, VoiceOver or TalkBack)
  • Access this site with your chosen combination of device, browser and assistive technology
  • Have an easy way to contact us in the event you discover an issue on our site, that prevents you or someone else accessing a part of our site

How accessible this website is:

This site is compliant with Web Content Accessibility Guidelines 2.1 Level AA.

  • All content is contained in landmarks, and all HTML is validated against the HTML specification these meet SC 1.3.1 Info and Relationships – Level A
  • All content follows a correct reading sequence, which meets SC 1.3.2 Meaningful Sequence – Level A
  • We do not rely upon sensory characteristics (such as click the green button) anywhere on this site, this meets SC 1.3.3 Sensory Characteristics – Level A
  • The site can be used in any orientation, which meets SC 1.3.4 Orientation – Level A
  • Text can be resized, beyond 200%, without loss of content, this meets SC 1.4.4 Resize Text Level AA
  • Colour is never used as a sole means of conveying information, this meets SC 1.4.1 Use of Color – Level AA
  • All text has a minimum contrast ratio of 4.5:1, this meets SC 1.4.3 Contrast (minimum) – Level A
  • The website has been tested to reflow to a single column and not have 2-dimensional scrolling at a viewport width of 320 pixels, this meets SC 1.4.10 Reflow – Level AA
  • Text spacing can be resized using common browser plugins or tools, this meets SC 1.4.12 text-spacing – Level AA
  • A keyboard user will never become trapped within any user interface component, this meets SC 2.1.2 No Keyboard Trap – Level A
  • There are no site-specific character keyboard shortcuts and this passes SC 2.1.4 Character key Shortcuts – Level A
  • There are no animations or carousels on this site and the only content that flashes on this system is the standard text input indicator on form inputs and this is below the threshold, this meets SC 2.3.1 Three Flashes or Below Threshold – Level A
  • A ‘Skip Link’ is present and all content is available in landmarks, this meets SC 2.4.1 Bypass Blocks, Level A
  • Each page has a unique title, this meets SC 2.4.2 page Titled – Level A
  • The focus order is always representative of the visual order, this meets SC 2.4.3 Focus Order – Level A
  • There is a main navigation in the header and a site map located in the footer this meets SC 2.4.5 Multiple Ways – Level AA
  • All content is structured with headings and labels, this meets SC Headings and Labels – Level AA
  • We have implemented an enhanced visual focus indicator to every interactive element, which meets SC 2.4.7 Focus Visible Level A
  • No change of context will ever occur on a down event, this meets SC 2.5.2 Pointer cancellation – Level A
  • All control labels have a visible name that matches the accessible name, this meets SC 2.5.3 Label in Name – Level A
  • The site language is set, this meets SC 3.1.1 Language of Page – Level A
  • Navigation and interactive components are consistently named, across the site, this meets SC 3.2.3 Consistent Navigation – Level AA and SC 3.2.4 Consistent Identification – Level AA
  • All pages tested pass HTML validation, with no errors, this meets SC 4.1.1 Parsing – Level A

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email: Digital-Inclusion@nelincs.gov.uk

Address: Municipal Offices, Town Hall Square, Grimsby, DN31 1HU

The council will consider your request and get back to you in 5 working days.

The council is always looking to improve the accessibility of this website. If you find any problems not listed on this page or think the council is not meeting accessibility requirements, please contact Digital-Inclusion@nelincs.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how the council responds to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The Municipal offices have audio induction loops and this facility is available at: North East Lincolnshire Council, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU (The municipal Offices are currently closed due to the ongoing pandemic, but our phone lines remain open)

Find out how to contact us: NELC – Contact us

The Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

Non-compliance with the accessibility regulations:

None.

This is a new site and when tested a second time, all issues detected on the first test had been resolved by our Development Team and tested by our Web Team.

Disproportionate burden

None

Content that’s not within the scope of the accessibility regulations

All PDFs and other office file formats that were published before 23 September 2018 are not in the scope of the regulations, however, we will review all attachments where possible and replace with HTML as part of our continuous improvement process across our digital portfolio. Any new PDFs or Word documents we publish will meet accessibility standards.

Some videos that were published before 23 September 2020 do not have captions and an audio description. Any new videos will only be published with these features, in order to provide pre-recorded media that can be accessed by everybody.

What the council are doing to improve accessibility

We will continue to monitor the accessibility of this site and provide training and advice to colleagues who can edit or add content.

Preparation of this accessibility statement

This statement was prepared on 03 October 2020 It was last reviewed on 08 October 2021.

This website was last tested on 08 October 2021. The test was carried out by a member of North East Lincolnshire Council’s Web Team.

We used this approach to deciding on a sample of pages to test, selection of pages that contain different user interface components as well as primary pages.